This article applies to all JSDR software versions
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Problem
This alert alarm indicates that the a DRVA has been unreachable for an extended time or a period that exceeds the threshold, or DRVA unavailable for an extensive periodits set threshold.
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Possible Cause
Network There are network connectivity issues between the MSA and the JetStream DRVA (managememnt via the management network).
The DRVA being is powered off or in a non-responsive state.
The DRVA service DownHost IOF to DRVA communication issueis down.
There is a communication issue between the host IOF and the DRVA.
\uD83C\uDF31 Solution
| Note |
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Gather the MSA support bundle before proceeding with the steps below. |
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| Info |
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Reach out to Jetstream Support with MSA logs if the issue persists. |
\uD83D\uDCCE Related articles
What Routes need to be added for a dual Network DRVA
JetStream DR: DRVA unreachable duration exceeded
DRVA Diagnostic Tools
DRVA Connection Error