(vCenter Alarm) DRVA Unreachable Duration Exceeded

Alarm

This alarm signals a DRVA has been unreachable for an extended time or a period that exceeds its set threshold.

Open

Example: Alarm reported in vCenter.

Open

Example: Alarm definition in vCenter.

Possible Cause

The DRVA can become unreachable if:

• There are network connectivity issues between the MSA and the JetStream DRVA (via the management network).

• The DRVA is powered off or in a non-responsive state.

• The DRVA service is down.

• There is a communication issue between the host IO filter and the DRVA.

Resolution

1. Check DRVA Status:

   • Log into vCenter, navigate to JetStream DR → Appliances and validate the DRVA status.

   • Log into vCenter and navigate to the DRVA VM.

     • Ensure the DRVA is powered on and running by logging into DRVA console.

     • If the DRVA is unresponsive, try restarting it.

   • Log into the DRVA console and check if the DRVA service is running.
     
     

2. Verify Network Connectivity:

   • Ensure the required ports are enabled.

   • Check the network status between the MSA and the DRVA.

   • Ensure no firewalls or network security groups are blockin the DRVA management or data network.

   • Ensure there are no problems with the host IO filter to DRVA communications.