Issue

While installing JetStream DR software using the AVS run command Install-JetDRWithStaticIP, the error message “failure to get session ID” may appear without any progress being reported even after multiple retries.

Open

Problem executing the Install-JetDRWithStaticIP run command.

Solution

This issue can occur with invalid MSA credentials/IP or if Port 443 is blocked.

• Check and if necessary, unblock TCP port 443 to resolve the issue.