This article applies to (all JSDR software versions)
\uD83E\uDD14 Problem
When you ReIP the VM using runbook configuration and it fails to execute, you get an Email alert indicating that the runbook execution failed during a failover/failback
Cause:
This could happen when a Guest VM don't have VMware tools installed the Runbook execution will fail.
We can always look into the MSA jss-task.log to find the cause of why the Runbook fails to execute.
\uD83C\uDF31 Solution
Make sure to have VMware tools running on the Guest OS.
For Windows VM check the VMware tools from the control panel
For Linux VMs Run the command to check the VMware tool version (
vmware-toolbox-cmd -v)To install the VMware tools on Cent OS use the command
(sudo yum install open-vm-tools).