(vCenter Alarm) Protected Domain Recovery Runbook Execution Failed
- Syed Sarfraz Hussain
- Anthony Lai
Owned by Syed Sarfraz Hussain, created
This article applies to all JSDR software versions.
Alarm
This alarm is triggered when Re-IP fails to properly execute for a VM failover/failback runbook configuration.
Example: Alarm reported in the vCenter Events screen.
Possible Cause
This condition typically occurs when VMware Tools are not installed on the guest virtual machine causing the runbook execution to fail.
Resolution
Ensure VMware Tools are running on the Guest OS.
Windows VMs: Check VMware Tools from the Control Panel.
Linux VMs: Check the VMware Tools version using the command:
vmware-toolbox-cmd -vTo install the VMware Tools on a Cent OS system, use the command
sudo yum install open-vm-tools
If the runbook still fails to execute properly, review jss-task.log from the MSA to determine the cause.
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