/
(Alarm) Protected Domain Recovery Runbook Execution Failed

(Alarm) Protected Domain Recovery Runbook Execution Failed

Owned by Syed Sarfraz Hussain, created
Last updated: Feb 14, 2025 by Anthony Lai
1 min read

This article applies to all JSDR software versions.

Alarm

This alarm is triggered when Re-IP fails to properly execute for a VM failover/failback runbook configuration.

image-20240618-143344.png
Example: Alarm reported in the vCenter Events screen.

Possible Cause

This condition typically occurs when VMware Tools are not installed on the guest virtual machine causing the runbook execution to fail.

Resolution

  1. Ensure VMware Tools are running on the Guest OS.

    • Windows VMs: Check VMware Tools from the Control Panel.

    • Linux VMs: Check the VMware Tools version using the command: vmware-toolbox-cmd -v

    • To install the VMware Tools on a Cent OS system, use the command sudo yum install open-vm-tools

If the runbook still fails to execute properly, review jss-task.log from the MSA to determine the cause.

 

Related content