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DRVA Connection Error
DRVA Connection Error
This article applies to all JSDR software versions.
Problem
DRVA connectivity issues may be encountered:
Replication has stopped.
A “Connection Error” message appears for JetStream DR appliances.
Solution
The DRVA could lose connection for multiple reasons. Check the following:
Verify if DRVA is powered on or in a boot loop.
Validate network connectivity of the DRVA virtual machine.
Verify the DRVA ports.
Execute the command from the DRVA web console:ss -tulpn | grep LISTEN
Verify the MSA and DRVA connectivity via port 32878.
Execute the command from the MSA web console/SSH:#nmap -p 32878 <DRVA_IP>
If the issue persists after underlying network issues have been addressed, collect the MSA support bundle and contact JetStream Support.
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