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This article applies to (all JSDR software versions)

\uD83E\uDD14 Problem

When you ReIP the VM using runbook configuration and it fails to execute, you get an Email alert indicating that the runbook execution failed during a failover/failback

image-20240618-143344.png

Cause:

If the Guest VM don't have VMware tools installed the Runbook execution will fail.

\uD83C\uDF31 Solution

  1. Make sure to have VMware tools running on the Guest OS.

  2. For Windows VM check the VMware tools from the control panel

  3. For Linux VMs Run the command to check the VMware tool version (vmware-toolbox-cmd -v)

  4. To install the VMware tools on Cent OS use the command (sudo yum install open-vm-tools)

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