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\uD83E\uDD14 Problem

DRVA connectivity issues may be encountered:

  • Replication has stopped.

  • A “Connection Error” message appears for JetStream DR appliances.

\uD83C\uDF31 Solution

The DRVA could loose connection for multiple reasons. Check the following:

  1. Verify if DRVA is powered on or in a boot loop.

  2. Validate network connectivity of the DRVA virtual machine.

  3. If the issue persists, check the logs then engage JetStream Support.

    • SSH to the DRVA virtual machine.

    • Navigate to:

      • cd /var/log/journal/XX/system.journal

    • tail DRVA log:

      • journalctl -p7 -tDRVA -f

    • If the DRVA has crashed, the core dump can be found at

      • /tmp/core-XX

After collecting the logs, contact JetStream Support.

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