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This article applies to all JSDR software versions.

Alarm

This alarm is triggered when Re-IP fails to properly execute for a VM failover/failback runbook configuration.

image-20240618-143344.png

Possible Cause

This condition typically occurs when VMware Tools are not installed on the guest virtual machine causing the runbook execution to fail.

Resolution

  1. Ensure VMware Tools are running on the Guest OS.

    • Windows VMs: Check VMware Tools from the Control Panel.

    • Linux VMs: Run the command vmware-toolbox-cmd -v to check the VMware Tools version.

    • To install the VMware Tools on a Cent OS system, use the command sudo yum install open-vm-tools.

If the runbook still fails to execute properly, review jss-task.log from the MSA to determine the cause.

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