This article applies to (all JSDR software versions)
\uD83E\uDD14 Problem
When you ReIP the VM using runbook configuration and it fails to execute, we will get an Email alert indicating that the runbook execution failed during a failover/failback
Cause:
This may occur when VMware tools are not installed in a guest virtual machine (VM), causing the Runbook execution to fail.
If the Runbook fails to execute, we can always investigate the MSA jss-task.log to determine the reason behind it.
\uD83C\uDF31 Solution
Make sure to have VMware tools running on the Guest OS.
For Windows VM check the VMware tools from the control panel
For Linux VMs Run the command to check the VMware tool version (
vmware-toolbox-cmd -v)To install the VMware tools on Cent OS use the command
(sudo yum install open-vm-tools).