This article applies to all JSDR software versions.
Alarm
This alarm indicates signals a DRVA has been unreachable for an extended time or a period that exceeds its set threshold.
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Possible Cause
The DRVA can become unreachable if:
There are network connectivity issues between the MSA and the JetStream DRVA (via the management network).
The DRVA is powered off or in a non-responsive state.
The DRVA service is down.
There is a communication issue between the host IO filter and the DRVA.
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Resolution
| Info |
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Collect the MSA support bundle /wiki/spaces/KBDR/pages/2784100547 before proceeding with the following steps: |
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