This article applies to ( JSDR software version(s) versions 4.1 and prior.x)
\uD83E\uDD14 Problem
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Alarm
Reverting a snapshot on a protected VM , triggers the “VM protection will cancel. This usually appears cancelled" alarm.
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| Info |
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This issue should not occur in JetStream DR |
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version |
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4.2.x |
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If we encounter this issue we should see an Email event similar to below screenshot.
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\uD83C\uDF31 Solution
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To prevent the cancellation of virtual machine protection, the user has to stop virtual machine protection, execute a snapshot revert, and then start protection.
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and later. |
Resolution
If VM protection is cancelled when reverting a snapshot, do the following:
Stop VM protection.
Execute a snapshot revert.
Start VM protection.