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Restart Tomcat using the following command:#service service msa-tomcat restart.
In most cases, restarting the Tomcat service should be sufficient to resolve issues with the UI and reporting.

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Restart Sequence if Both Tomcat and PostgreSQL Need to be Restarted : Always stop Tomcat before stopping PostgreSQL, and start PostgreSQL before starting Tomcat. This ensures that the application has a properly initialized database to connect to.

Tomcat service commands (4.3.x)

Command to check status of Tomcat service
service msa-tomcat status

image-20240909-043636.pngImage Added

Command to Restart Tomcat
service msa-tomcat restart
Command to Stop Tomcat
systemctl stop msa-tomcat
Command to Start Tomcat
systemctl start msa-tomcat

PostgreSQL service commands (4.3.x)

Command to check status of PostgreSQL service
service postgresql-13 status

image-20240909-043531.pngImage Added

Command to Restart PostgreSQL
service postgresql-13 restart
Command to Stop PostgreSQL
systemctl stop postgresql-13
Command to Start PostgreSQL
systemctl start postgresql-13