Restarting MSA Services (CLI)

Restart the Management Server Appliance (MSA)

For 4.2.6 version and below

1. Log in to the MSA web console or use SSH.

2. Issue the command: service vme2 restart.

   • The PostgreSQL and Tomcat8 services used by JetStream DR software will be stopped and then restarted.

   • The PostgreSQL service is the MSA DB service and the Tomcat8 service is a webserver service.

For 4.3.x version and above

In versions prior to 4.3, we used the "service vme2 restart" command to simultaneously restart both the Tomcat and PostgreSQL services. From 4.3 we follow seperate commands for this

Restart Tomcat Service

Restart Tomcat using the following command:service msa-tomcat restart.
In most cases, restarting the Tomcat service should be sufficient to resolve issues with the UI and reporting.

Restart Sequence if Both Tomcat and PostgreSQL Need to be Restarted : Always stop Tomcat before stopping PostgreSQL, and start PostgreSQL before starting Tomcat. This ensures that the application has a properly initialized database to connect to.

Tomcat service commands (4.3.x)

Tomcat service commands (4.3.x)
Command to check status of Tomcat service service msa-tomcat status Open Command to Restart Tomcat service msa-tomcat restart Command to Stop Tomcat systemctl stop msa-tomcat Command to Start Tomcat systemctl start msa-tomcat

PostgreSQL service commands (4.3.x)

PostgreSQL service commands (4.3.x)
Command to check status of PostgreSQL service service postgresql-13 status Open Command to Restart PostgreSQL service postgresql-13 restart Command to Stop PostgreSQL systemctl stop postgresql-13 Command to Start PostgreSQL systemctl start postgresql-13