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This article applies to all JSDR software versions.

Issue

A registration failure may occur while deploying the MSA and registering vCenter server, there might be registration failure.

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\uD83D\uDCD8 Instructions

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Solution

This error can be caused if a communication problem exists between the MSA and vCenter server. Perform the following to troubleshoot:

  1. Validate if a ping test works between the MSA and vCenter server.

  2. Verify the DNS

Info

Above steps should help resolve the problem if not then checking logs for further review will help.

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  1. .

  2. If the problem cannot be determined using the above steps, download and review the support log files.

Note

Reference: Check if JetStream DR plugin is missing.