This article applies to ( all JSDR software versions)
\uD83E\uDD14 Problem
When you ReIP the VM using runbook configuration and it fails to execute, we will get an Email alert indicating that the runbook execution failed during a failover/failback
Cause:
This may occur when VMware tools are not installed in a guest virtual machine (VM), causing the Runbook execution to fail.
If the Runbook fails to execute, we can always investigate the MSA jss-task.log to determine the reason behind it.
\uD83C\uDF31 Solution
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Alarm
This alarm is triggered when Re-IP fails to properly execute for a VM failover/failback runbook configuration.
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Possible Cause
This condition typically occurs when VMware Tools are not installed on the guest virtual machine causing the runbook execution to fail.
Resolution
Ensure VMware Tools are running on the Guest OS.
For Windows VM check the VMware tools from the control panel
- For Linux VMs Run the command to check the VMware tool version (
Windows VMs: Check VMware Tools from the Control Panel.
Linux VMs: Run the command
vmware-toolbox-cmd -v
to check the VMware Tools version.
To install the VMware
Tools on a Cent OS system, use the command
sudo yum install open-vm-tools
.
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If the runbook still fails to execute properly, review |