This article applies to all JSDR software versions
\uD83E\uDD14 Problem
This alert indicates that the DRVA has been unreachable for a period that exceeds the threshold, or DRVA unavailable for an extensive period.
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💡 Cause
Network connectivity issues between the MSA and the JetStream DRVA (managememnt network).
DRVA being powered off or in a non-responsive state.
DRVA service Down
Host IOF to DRVA communication issue.
\uD83C\uDF31 Solution
| Note |
|---|
Gather the MSA support bundle before proceeding with the steps below. |
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| Info |
|---|
Reach out to Jetstream Support with MSA logs if the issue persists. |
\uD83D\uDCCE Related articles
What Routes need to be added for a dual Network DRVA
/wiki/spaces/KBDR/pages/2840461390 JetStream DR: DRVA unreachable duration exceeded
DRVA Diagnostic Tools
DRVA Connection Error