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This article applies to (JSDR software version(s) 4.1.x)

\uD83E\uDD14 Problem

In JetStream DR version 4.1.x, reverting a snapshot on a protected VM should lead to an alert "VM protection cancelled".

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If we encounter this issue we should see an Email event similar to below screenshot.

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\uD83C\uDF31 Solution

  1. To prevent the cancellation of virtual machine protection, the user has to stop virtual machine protection, execute a snapshot revert, and then start protection.

  2. Re-protection of the VM might be required if we hit this alert

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