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When you ReIP the VM using runbook configuration and it fails to execute, we will get an Email alert indicating that the runbook execution failed during a failover/failback

image-20240618-143344.png

Cause:

This could happen when a Guest VM don't have may occur when VMware tools are not installed in a guest virtual machine (VM), causing the Runbook execution will to fail.

We If the Runbook fails to execute, we can always look into investigate the MSA jss-task.log to find the cause of why the Runbook fails to executedetermine the reason behind it.

\uD83C\uDF31 Solution

  1. Make sure to have VMware tools running on the Guest OS.

  2. For Windows VM check the VMware tools from the control panel

  3. For Linux VMs Run the command to check the VMware tool version (vmware-toolbox-cmd -v)

  4. To install the VMware tools on Cent OS use the command (sudo yum install open-vm-tools).

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