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Problem

• In the task log, the Failover task

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• displays the following error

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• :
  

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• Failed to retrieve internal network IP Address of DR Virtual Appliance VM. Timed-out waiting for IP Address

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• In this circumstance, we are unable to see the VMs in both (primary and recovery vCenter). This is because in the JetDR 4.1.x version and below the Domain ownership transfer happens once the pre-check succeeded in the event of a failover.

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• The VMs at both the primary and recovery vCenters may not be visible.

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Solution

The problem can be caused if the wrong network was specified in the "Recovery VA" menu at the time of failover or if the selected network has a DHCP lease issue.Resolution

To resolve the issue:

• Restart the

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• failover process from

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• the recovery side vCenter.

  • Carefully specify the

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• • correct network names on Step 3 ("Recovery VA"

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Note:

• It is important that we give accurate network information.

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• • )

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• • • Replication Network to Object Store

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• • • Host (IO-filter) to DRVA Data Network

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• • • Management Network

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