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This article applies to all JSDR software versions.

Issue

A registration failure may occur while deploying the MSA and registering vCenter server, there might be registration failure.Issue

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\uD83D\uDCD8 Instructions

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Solution

This error can be caused if there is any communication problem between the MSA and vCenter server. Perform the following to troubleshoot:

  1. Validate if ping test works between MSA and vCenter server

  2. Verify DNS

Info

Above steps should help resolve the problem if not then checking logs for further review will help.

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  1. If the problem cannot be detected from the above steps, download and review the log files.