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There is a CLI method to collect MS support logs.

  • Please login to MSA appliance console and go to /home folder

  • Run the java command on the MS console from /home directory

java -jar jetdrTools.jar  <VC_hostname>  <VC_Web-Client_Username>  <VC_password>
  • command “ jetdr --ms --support “

  • Please upload the new jetdr- logs .tar.gz to support team..

Sample output after running the cli command.

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