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This article applies to (all JSDR software versions)

\uD83E\uDD14 Problem

This alert indicates the failure of the Protected Domain Recovery operation (Failover, Failback, or Restore). JetStream Task log will also report this failure

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  • The protected domain shutdown at the primary site does not complete properly during a Planned or Regular Failover.

  • Manually terminating an ongoing Continuous Failover (CFO) task could lead to this alert.

  • Failure to take ownership of the protected domain.

  • The process of rehydrating VM data from the object store got interrupted.

\uD83C\uDF31 Solution

  1. Review the task logs in the Jetstream UI to identify the cause of the failure.

  2. Ensure there are no network communication issues with the ObjectStore.

  3. Confirm that all JetDR appliances/components are operating in a healthy state.

  4. If the cause of the failure cannot be determined, contact JetStream Support for further analysis.

Note: Once any identified issue is resolved, restart the Protected Domain Recovery operation.

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