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This article applies to all JSDR software versions.

Issue

A registration failure may occur while deploying the MSA and registering vCenter server.Issue

Solution

This error can be caused if there is any communication problem between the MSA and vCenter server. Perform the following to troubleshoot:

  1. Validate if ping test works between MSA and vCenter server

  2. Verify DNS

  3. If the problem cannot be detected from the above steps, download and review the log files.

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