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Problem

DRVA connectivity issues may be encountered:

• Replication has stopped.

• A “Connection Error” message appears for JetStream DR appliances.

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Solution

The DRVA could loose lose connection for multiple reasons. Check the following:

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1. Verify if DRVA is powered on or in a boot loop.

2. Validate network connectivity of the DRVA virtual machine.

3. If the issue persists, check the logs then engage JetStream Support.

   • SSH to the DRVA virtual machine.

   • Navigate to:

     • cd /var/log/journal/XX/system.journal

   • tail DRVA log:

     • journalctl -p7 -tDRVA -f

   • If the DRVA has crashed, the core dump can be found at

     • /tmp/core-XX

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1. Verify the DRVA ports.
   Execute the command from the DRVA web console: ss -tulpn | grep LISTEN

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4. Verify the MSA and DRVA connectivity via port 32878.
   Execute the command from the MSA web console/SSH: #nmap -p 32878 <DRVA_IP>

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