\uD83E\uDD14 Problem
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This article applies to all JSDR software versions.
Problem
The following error may be encountered when attempting to add a storage site after initial configuration:
Authentication with ObjectStore server failed. Please check that Management server time is synchronized and credentials are valid.
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Solution
This situation can occur if the MSA system clock and hardware clock are not synchronized. In such case they should be be validated.
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Validate the system and hardware clock times:
#date (Command to check system clock time)
#hwclock
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(Command to check hardware clock time)
If the reported date/times do not match, they
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should be synchronized
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using the following command:
hwclock --systohc
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"systohc" stands for “system to hardware clock”, which copies the time from the system to the hardware clock
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.
After
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both clocks
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have been synchronized, try adding the storage site again which should now work.