This
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Unblocking the port will resolve the issue.
Refer to the below KB for the list of ports that are required for JetStream AVS.
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article applies to all JSDR software versions.
Issue
While installing JetStream DR software using the AVS run command Install-JetDRWithStaticIP, the error message “failure to get session ID” may appear without any progress being reported even after multiple retries.
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Solution
This issue can occur with invalid MSA credentials/IP or if Port 443 is blocked.
Check and if necessary, unblock TCP port 443 to resolve the issue.
| Note |
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AVS run command systems must be able to access the JetStream MSA. |