This article applies to all JSDR software versions.
...
Problem
DRVA connectivity issues may be encountered:
Replication has stopped.
A “Connection Error” message appears for JetStream DR appliances.
...
...
Solution
The DRVA could lose connection for multiple reasons. Check the following:
Verify if DRVA is powered on or in a boot loop.
Validate network connectivity of the DRVA virtual machine.
Verify the DRVA ports, by executing .
Execute the command from the DRVA web console (:ss -tulpn | grep LISTEN).
...
Verify the MSA and DRVA connectivity via port 32878 (From .
Execute the command from the MSA web console/SSH execute #nmap :#nmap -p 32878 <DRVA_IP>)
...
| Info |
|---|
If the issue persist persists after all underlying network issues then have been addressed, collect the MSA support bundle and contact JetStream Support. |