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\uD83C\uDF31 Solution

The DRVA could loose lose connection for multiple reasons. Check the following:

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1. Verify if DRVA is powered on or in a boot loop.

2. Validate network connectivity of the DRVA virtual machine.

3. If Verify the issue persists, check the logs then engage JetStream Support.

   • SSH to the DRVA virtual machine.

   • Navigate to:

     • cd /var/log/journal/XX/system.journal

   • tail DRVA log:

     • journalctl -p7 -tDRVA -f

   • If the DRVA has crashed, the core dump can be found at

     • /tmp/core-XX

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1. DRVA ports, by executing the command from the DRVA web console (ss -tulpn | grep LISTEN).
   

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2. Verify the MSA and DRVA connectivity via port 32878 (From MSA web console/SSH execute #nmap -p 32878 <DRVA_IP>)

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