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  1. Verify if DRVA is powered on or in a boot loop.

  2. Validate network connectivity of the DRVA virtual machine.

  3. Verify the DRVA ports, by executing the command from the DRVA web console (ss -tulpn | grep LISTEN).

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  1. Verify the MSA and DRVA connectivity via port 32878 (From MSA web console/SSH execute #nmap -p 32878 <DRVA_IP>)

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Info

If the issue persist after all underlying network issues then collect the MSA support bundle and contact JetStream Support.