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Verify if DRVA is powered on or in a boot loop.
Validate network connectivity of the DRVA virtual machine.
Verify the DRVA ports, by executing the command from the DRVA web console (ss -tulpn | grep LISTEN).
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Verify the MSA and DRVA connectivity via port 32878 (From MSA web console/SSH execute #nmap -p 32878 <DRVA_IP>)
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Info |
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If the issue persist after all underlying network issues then collect the MSA support bundle and contact JetStream Support. |