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Syed Sarfraz Hussain

Syed Sarfraz Hussain

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Problem

Failed During the execution of the AVS command, an error might arise, indicating “failure to get session ID issue may be encountered with any of the run command”, there won't be any progress reported even after multiple retries.

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This Issue could occur when a invalid MSA credentials/ip IP or Port 443 blocked.

Solution

Make sure to provide correct MSA credentials and IP address.

The TCP port 443 is should be open from AVS Run Command systems to the communicate with JetStream MSA.

  • If it is blocked please unblock this port to resolve the issue.

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